FAQ

Answers, before you ask

The most common questions across our four service areas, compiled in one place. Something missing? Write to us directly.

Value Added Services

Value Added Services, clearly explained

Compact answers for this service area. Full details on the corresponding service page.

Almost all consumer and industrial goods: food supplements, cosmetics, non-food, pharmaceuticals (GDP), cleaning products, toys, promotional items and spare parts. We co-pack manually and semi-automated, for displays, sets, multipacks, promotional goods and country-specific variants.

Fulfilment

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From goods-in and storage through Pick & Pack, inserts and custom packaging to multi-carrier shipping (DHL, UPS, DPD, GLS) and returns handling, all steps in one orchestrated process with shop and ERP integration (Shopify, Shopware, JTL, SAP and others).

Warehousing

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A total of 10,000 pallet spaces in southern Germany: 6,000 continuously temperature-controlled between 15 and 25 °C and operated under GDP, plus 4,000 ambient for standard goods.

Transport

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Nationally throughout Germany and Europe-wide via our partner network, focus areas DACH, Benelux, France, Italy, Poland and Scandinavia. Additional lanes on request. We combine our own fleet with established freight partners for short transit times.

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